FAQs

Q) Do you have a physical store I can visit?

A) We currently have one retail location in HCM city, which also serves as our HQ.  

Q) When will I get my stuff?

A) 2-4 working days depending on where you are in Vietnam

Q) How can I tell if an item is in stock?

A) Stock and availability information will be shown once you have selected a size / color when viewing a product. This information will also be shown on the shopping cart page and in your order confirmation email.

Q) How do I know what size to get?

A) Most of our brands have a size chart, size charts links are next to the size options when you are viewing a product. For additional information, it may be useful to look up the product brand's web site, or better yet, ask us!

Q) What if my item doesn't fit?

A) We try to have a very lenient return policy. We understand that every jacket, helmet, etc., may fit a bit differently and it can be difficult to buy that item on the Internet and be sure it fits correctly. See our Return Policy for details

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